CONCURRENT INVOICING FAQ

Where should I send the invoice request?

 

The request may be sent via ordinary or registered mail to the following address:

 

AUTOSTRADE PER L' ITALIA S.p.A.

Fatturazione Contestuale

Casella Postale 2305 Firenze Succ.le 39

50123 Firenze

 

 

What kinds of receipts can I use to request concurrent invoicing?

 

Concurrent invoicing can be requested with receipts for payments made in cash, by credit card or with FastPay, issued manually by the operator or in the automatic lanes.

Toll fees paid with the pre-paid Viacard, the current account Viacard or with Telepass devices are not valid for concurrent invoicing.

 

 

For which Concessionary Companies can I request an invoice from EsseDiEsse S.p.A.?

 

The Highway Concessionary Companies for which EsseDiEsse S.p.A. invoices receipts and Unpaid Toll Payment Reports are:

Autostrade per l’Italia S.p.A.

Società Autostrada Tirrenica S.p.A.

Raccordo Autostradale Valle d'Aosta S.p.A.

Tangenziale di Napoli S.p.A.

 

 

Do I have to send the original receipts via mail or can I send a copy of them via email or fax?

 

Receipts attached to the invoice request must be strictly original.

Invoice requests that are sent by fax, email or certified email will not be considered, since they would not contain the original receipts.

 

 

When will EsseDiEsse S.p.A. issue the invoice?

 

Requests are processed within 90 days from the date of receipt of the correct documentation, as outlined by the Ministerial Decree of 20/07/1979.

 

 

What information needs to be included in the invoice request?

 

As outlined by the Ministerial Decree of 20/07/1979, the compulsory information to be included in the request is as follows:

- Company name and residence of the individual who used the service

- Tax code or VAT number

- Total invoice amount

- Date of journey or day stamped by machine on the payment receipt

- Entrance station

- Exit station

- Type and registration plate of the vehicle

- Amount of toll fee paid

- Signature of the client to accept liability for the invoicing elements

 

 

I own several vehicles and do not know which one I used for the invoice journey, what should I do?

 

It is your responsibility to specify the vehicle type and registration plate used.

This is also valid for hired cars.

We cannot invoice the toll fee without this information.

 

 

I did not take the receipts. Can I request an invoice based on my FastPay or credit card bank statement?

 

We cannot issue tax documents if we use copies of the bank account extract with the FastPay or credit card transaction: as stated by the Ministerial Decree of 20/07/1979, we require the original toll payment receipts and the fully completed form.    

Receipts must be requested at the time of payment at the motorway tollbooth, then the ORIGINAL attached to the toll fee invoice request.

 

 

I purchased a pre-paid Viacard, can I have an invoice?

 

In order to invoice pre-paid cards, we require the original slips, with the code of the card for invoicing clearly visible, with the part related to invoicing details, full name, address and the tax code/VAT number in particular completed, as required by Art. 1 of the Ministerial Decree of 20/07/1979.

The documents can be sent to:

 

AUTOSTRADE PER L’ITALIA SpA Fatturazione Contestuale

Casella Postale 2305 Firenze Succ.le 39

50123 Firenze

 

Alternatively, rather than sending them via mail, go to a Punto Blu with the original slips to request and receive the invoice immediately for cards purchased at the tollbooth or from resellers.

 

 

I paid a Toll Non-Payment Report, how can I request an invoice for it?

 

EsseDiEsse S.p.A. only issues invoices for Toll Non-Payment Report (TNPR) payments from the following Concessionary Companies:

Autostrade per l’Italia S.p.A.

Società Autostrada Tirrenica S.p.A.

Raccordo Autostradale Valle d'Aosta S.p.A.

Tangenziale di Napoli S.p.A.

In order to issue an invoice, we require the ORIGINALS for payment receipts issued by the Punto Blu, the slips paid at the post office or the payment receipts issued at the tollbooth, alongside the details for issuing the invoice, to be sent to the Ufficio Fatturazione Contestuale (Concurrent Invoicing Office).

Only if the Non-Payment Report has been paid online or by bank transfer is it sufficient to send the request with the copy of the payments and the TNPR number to the email address info@autostrade.it with the details for the invoice.